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Ask for SECURE GUARDTM Document Security Papers
from your local QUICK PRINTER, DIGITAL PRINTER or COPY CENTER
Manufactured by Micro Format, Inc. - Wheeling IL 60090
FAQ ~ Frequently Asked Questions


Q
Why is that some photo copiers show the void and others do not?
Thanks, Matt
A
The reason "Hidden Message Technology" works on some copies and not other is that the way the various patented processes for printing this technology work.
The words are hidden in the background.
Look at the background under a magnifying glass and you will see how the words are hidden.
When light in the copier hits the background, the change in the background around the hidden words, causes the words to appear. As copier technology has improved, in some copiers they look past the changes in the background.
For example, you can take a digital photo of the sheet and you will now have a copy without any of the hidden words showing. This is similar to the way digital copiers work.
It is the nature of the technology. This is the reason you need to have layer on layer security to truly protect a document ... just as they do with United States Currency, the Euro and other currencies around the world.

Q
All Medicaid Scripts must be on Tamper Resistant Paper.
How do you define Tamper Resistant as it relates to this law ?
A
To be considered tamper resistant, a prescription pad must contain at least one security features in each of three catagories as specified by CMS.

CLAIRIFICATION PROVIDED BY CMS
(Centers for Medicare and Medicaid Services)

Several States have had questions about whether a provider can add a feature to a prescription to make it compliant with requirements. States have proposed various features including particular kinds of ink to write the prescription (gel or indelible), writing out the drug quantities rather than just the number (i.e. "thirty" vs "30") and embossed logos.

The statute states that all written prescriptions must be "executed on a tamper resistant pad" (paper). As a result, features added to the prescription after they are printed (written) do not meet the requirement of the statute. Features that would make the prescription tamper-resistant include certain types of paper as well as certain items that can be pre-printed on the paper.


Q
Is Micro Format Prescription Paper "tamper resistant" and
does it meet the Medicaid Prescription Paper Requirements?
A
Yes .... All Micro Format Prescription Paper Products contain features that meet and exceed all Medicaid Requirements for Secure Tamper Resistant Prescriptions.

Q
A Padding compound question.
When padding Pre-Collated Tamper Resistant Scripts, which padding compound do I use?
A
Secure Guard Rx503T-2PT PRE-COLLATED prescription paper AND CB stock is manufactured using special formulated Carbonless Paper.
This paper is design for use with both "NCR Fan-A-Part" compound and Padding Glue.


Q
When I issue coupons worth a total of $10,000 ... I expect to redeem no more that $10,000.
However I find that I have been experiencing coupon redemption is in excess of $20,000
It there a way to validate coupons at the time they are redeemed?
A
Unauthorized coupon duplication is a real problem, especially when coupon have a large dollar value. The answer is two fold.
  1. There are a number of Document Security features that may be used to validate a coupon at the time it is redeemed. These features need to be incorporated in the base stock used to print coupons.
  2. Second, and most important, a person needs to validate the coupon. Many coupons contain a static number. Unfortunately a static number and/or bar code and be duplicated.
Addition information on coupon validation is found on our web page at Coupon-Validation


Q
We have noticed what appears to be "off setting" on the front of the Carbonless Sets.
A
When we manufacture this carbonless base stock, Part one is printed roll to roll on a high speed web press.
Part two is also passed through the web press in preparation for the collator.
The two rolls are then taken to the collator. The paper is pulled together, sheeted, packaged and put in cartons.

Part one is a 20# CB sheet. Normally, when printing on the back of a sheet using a web press, the ink dries by both evaporation as well as being adsorbed into the paper. When printing on the back side of a carbonless sheet, the ink is printed on the chemical coating. Thus there is little, if any, adsorption into the paper. For this reason, when the roll is wound on the end of the press, there may be a small amount of "off setting" from the back of the sheet to the face on the round below.

We attempt to let the prined roll set for 24 hours before collating the precollated sets. This will give time for the back printing to dry and avoid any offset from the back of part 1 to the face of part 2.

Should a slight amount of "off setting" appear in the background on front of the script paper, it should not interfere with any of the information pre-printed or written on the script by the Doctor.
Any "off setting" or "show through" will blend into the background once the script has been printed.


Q
I made a copy on my photocopier and the hidden message did not appear.
A
Most Document Security Papers incorporate "Hidden Message Technology." There are a number of patented methods used to accomplish this task. However due to changing copier technology, you may find that your document can be duplicated on some photo copiers without the words "VOID" "COPY" or other hidden messages showing up on the copy. For this reason we advise purchasing document security paper that incorporates more than one security feature.
Remember, the reason document security paper is used is to "prevent accurate document duplication." A document printed on Security Paper that contains numerous security features, features such as "color change ink" for example, is virtually impossible to accurately duplicate using a standard or color copier, scanner or even a digital camera.
Security Paper is used to help prevent the unauthorized duplication of any document.
To secure a document, it is very important to use multiple security features.
A document that contains only one feature, a VOID background for example, may be duplicated on some photo copiers without the word VOID showing up on the copy.


Q
Explain how the Erasure Protection Feature works.
I tried to erase the background with my eraser and did not remove any of the background color.
A
When a doctor writes a prescription, it is written using an ink or ball point pen, not a pencil. When trying to remove information written on a prescription using an ink eraser, a small amount of the background color is removed with the ink. Thus it becomes obvious that a change was made to the script.

Q
You say that there are numerous security features available to prevent accurate document duplication.
Can you describe some of these features ?
A
There are two types of Security Features -- "Overt" and "Covert"
For detailed information on both type features.
Click on our Document Security Feature Web Page

Q
Is there a list of states that require "special" Security Paper for printing prescriptions?
A
Yes.
Micro Format is an approved supplier of Prescription Paper Products in every state in which specific requirements have been legislated.
Special Features and/or Layout is required but not limited to the following states:
  • California
  • Florida
  • Indiana
  • Kentucky
  • Louisiana
  • Maine
  • Massachusetts
  • Mississippi
  • Missouri
  • New Jersey
  • Ohio
  • Pensylvania
  • Texas
  • Washington
  • West Virginia
  • Wyoming

    Note,
    Effective October 1, 2008, all Medicaid Prescriptions
    must be written on Tamper Resistant Paper.


  • Q
    How do I order prescription paper for use in the State of New York?
    A
    Effective April 19, 2006, all prescriptions (both for controlled substances AND non-controlled substances) written in New York State must be issued on an official New York State Prescription form.

    All practitioners must obtain prescription forms from the New York Department of Health. There are NO approved prescription paper printers in the State of New York.

    Under the new law, New York pharmacies are required to submit data to the New York State Department of Health. They are required to submit specific information from prescriptions dispensed for all controlled substances. The New York Department of Health will monitor this data.


    Q
    Are your papers available in WHITE instead of gray and blue?
    A
    The reason "Hidden Message" technology works is because the message is actually hidden in the printed background. If you view the background under a magnifying glass you will see the words as the dot and/or line pattern changes. Thus this technology requires a printed colored background to hide the message. For this reason it is not possible to hide a message on a "white" sheet of paper.

    A message can be hidden in the paper's watermark. However this message is only visible when viewing the sheet as it is held up to a light source. This is an excellent feature that is used to identify an original sheet from a copy. Watermark technology is a security feature that is incorporated into a number of our document security papers.


    Q
    The States of California, Indiana, Kentucky, Maine and New Jersey have prescription paper regulations. Will a second set of prescriptions be required to meet the 2008 Medicaid Law?
    A
    The following is an excerpt from the August 2007 letter sent to all State Medicaid Directors; "States are free to exceed the above baseline standard as to what constitutes a tamper-resistant prescription pad. States should make their own determination whether to allow pharmacists to accept an out-of-State prescription that meets the tamper-resistant requirements of another State.
    Several States have laws and regulations concerning mandatory, tamper-resistant prescription pad programs, which were in effect prior to the passage of section 7002(b). CMS deems that the tamper-resistant prescription pad characteristics required by these States' laws and regulations meet or exceed the baseline standard, as set forth above."

    Q
    Can the Federal Government pass a law requiring that
    all medical prescriptions must be on secure paper?
    A
    Medicaid is a Government Program.
    Thus the Government has the right to determine the rules for this program. Requiring that Medicaid Prescriptions must be on Tamper Resistant Paper falls under the regulations for participation in the Medicaid Program.

    However when it comes to the method used to prescribe medications,
    State licensure systems that grant physicians the exclusive right to prescribe and pharmacists the exclusive right to dispense prescription medication are protected under Article Ten of the United States Constitution.

    Historically, under Article X of the U.S. Constitution, states have the authority to regulate activities that affect the health, safety and welfare of their citizens. In 1889, state licensure systems that granted physicians the exclusive right to prescribe and pharmacists the exclusive right to dispence prescription medication were tested and found valid. In Dent v West Virginia, 129 U.S. 114 (1889), the Supreme Court denied a due process challenge to a West Virginia medical practice act that required state licensure of physicians.

    Thus any regulations as they relate to how physicians prescribe and how pharmacists dispense prescription medication are the responsibility of the States.



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    Micro Format, Inc. ~ 830-3 Seton Court Wheeling, IL 60090
    Phone: 847/961-5973 ~ In USA Toll Free 800-333-0549 ~ Fax 847/520-0197
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